Privacy Policy

At SARTHI PAY, one of our main priorities is the privacy of our partners, retailers, and users. This Privacy Policy document contains types of information that is collected and recorded by our platform and how we use it.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account Information: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
• KYC Documents: For merchant verification and regulatory compliance, we collect Aadhaar card numbers, PAN card details, and shop address proof documents.
• Payment & Wallet Data: We record debit and credit logs, transaction amounts, and transaction status details inside the ledger system.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our platform and services.
• Improve, personalize, and expand our platform.
• Understand and analyze how you use our platform.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, for customer support, updates, and marketing.
• Send you notifications, verification alerts, and popup messages.
• Find and prevent fraudulent transactions and secure compliance.

3. Data Protection and Security

We use commercial-grade security measures to safeguard your personal data and digital wallets. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

4. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our compliance officer.